Contact US

We offer live support chat, IRC support and email assistance.

Live Support:

Live Support for all general questions and for the quickest response, Live chat support is the best means of receiving assistance with any problems you might have.

IRC Support
If your web browser is not capable of supporting 'Adobe Flash Player'. You can instead use any IRC compatible chat program. Don't have an IRC app? Download one here.

Port(s): 6667 or 7000
Channel: #services

For network-related issues, administration only, please join #services and a staff member will help you shortly. For general IRC help, please join #help ask your question, and someone will be along to help you. Note; idling is welcome, perhaps you will even be able to answer someone else's question.

Contact Staff
If you must speak with a certain member of staff, you find their email on the staff page. However, if you have a general question, please directly email us at: and allow up to least 48 hours for our reply. Please be sure to go into detail as much as possible to ensure an effective response.

Email Support
Please fill all the boxes below. If you forget to fill out a return email address, we will not be able to contact you to respond to your question. When you write an email, please use English language for your letters -- If you have problems with English, you can use Google Translate

• You can find answers for many questions in our FAQ page.